Delivery Charges & Transit Times
Unless stated otherwise, all our in-stock orders are dispatched from our warehouse within 2-7 business days. The transit time for your order to arrive at your home depends on where you live. In the Montreal region, Ottawa, and Toronto, orders will be delivered to your door in approximately 1 week.
We do our best to offer a flat fee shipping to designated cities. However due to limitations, there are places that cannot be covered. Here's our shipping charges that apply to all orders (regardless of size):
How is it going to be Delivered?
Our local delivery agent will contact you and schedule a date and time of your convenience to deliver your furniture.
Shipping Address Changes
If you wish to change the delivery address, please contact email@example.com before within 48 hours of you placing the order. If your order is already on its way to you than there will be a re-routing Fee charged depending on the circumstances.
You may cancel your order anytime before it leaves our warehouse for a full refund. If you cancel your order after its left our warehouse, we will deduct the shipping and return shipping charges.
Please be sure to sign the delivery receipt in the presence of the delivery company representative to indicate your delivery has been received. Examine your order upon delivery to ensure that there are no visible signs of damaged, missing or incorrect pieces. In the event that there are missing, damaged or incorrect packages, please retain the item(s), indicate the problem on the delivery receipt and contact us within 48 hours of your delivery. A signed delivery receipt, without notations of missing, damaged or incorrect item(s) represents your acceptance of the complete order in perfect condition. If you have requested assembly service, please instruct the delivery agent to leave the original packaging. You are responsible for retaining the original packaging for returns. For any other problem with your order, please refer to our return policy.